201-995-1004 admin@medpsychnj.com

Patient Portal Instructions

  • Only one email address per patient can be used to set up a patient portal account
  • To set up your patient portal, you will receive an email from TherapyPortal.com. The subject line will be “Client Portal Invitation” or “New Document Request”
  • The link in the email will take you to the MedPsych Portal Sign Up page
  • Email address is already filled in (the email to which the invitation was sent)
  • Complete the following:
  1. Client’s birthday – DOB of the client/patient being seen at the practice
  2. Mobile phone – this does not need to match our files. Use the best number to contact you for any portal issues
  3. Password – create your password and keep in a secure place
  4. Confirm password
  • Select the box to accept the Terms of Service
  • Click “Sign Up”
  • This initial email link to create your portal account expires after 7 days
  • Once you are logged in you can see upcoming appointments and documents that have been posted to the portal for your review, completion, or signature
  • If more than one family member is seen at the practice, you can have the portal accounts linked so you only have to log in once to view documents and appointments for all family members (primary email address on all patient records must be the same).
  • Contact the practice if you need your password reset (reset link expires after 24 hours)
  • If at any time you need to access the portal but do not have an email link, the direct link can be used (only after the account has been set up) click here:

Completing document requests on the Portal:

  • Click Review & Complete or Review & Sign
  • Make sure to download the original document to your computer – not a phone
  • After completing all fields, save to your computer using the “print to pdf” function. Important: close the document before uploading.
  • Click Upload Completed Document or Upload & Sign Completed Document
  • If a signature is required, you will be able to e-sign after you upload

For assistance, email laguila@medpsychnj.com

MedPsych Associates is taking every precaution to make sure our patients and staff stay safe and healthy from the Coronavirus. Our practice is committed to continuing the highest level of care for all our current patients and new patients and will be utilizing a secure, HIPAA compliant videoconferencing platform for all evaluations and therapy. Please contact our office via the Contact page of our website for any questions.

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